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Athel AI

Athel AI

AI patient intake and 24/7 AI medical receptionist for clinics, built into your EMR.

Athel AI screenshot

Reviews of Athel AI

4.2
Pro

Athel AI tackles the clinic bottleneck well, turning patient intake, triage flags, and after-hours calls into EMR-ready handoffs.

Con

At $149 per physician just to start, the front desk may feel lighter while the budget develops a new symptom.

Introduction

Athel AI acts like a smart intake coordinator and medical receptionist for clinics. It interviews patients before visits, flags risk, files EMR-ready summaries, and answers calls or texts around the clock. It’s best for practices that need richer histories, fewer missed calls, and less front-desk overload.

What is the most typical application scenario of Athel AI?

A clinic manager can use Athel AI to automate pre-visit intake and 24/7 patient calls, pushing EMR-ready summaries so staff spend less time on front-desk work.

Features of Athel AI

    Adaptive intake interviews tailored to each patient response

    Specialty protocols for cardiology, psychiatry, oncology, triage and more

    Structured summaries pushed into Accuro, OSCAR and TELUS EMRs

    Risk and urgency flags included in patient reports

    24/7 phone and SMS handling for triage, booking and follow-ups

Use cases for Athel AI

    Specialist clinics gathering detailed histories before referral appointments

    Family practices reducing routine phone and front-desk workload

    Clinics offering after-hours call answering and appointment changes

    Understaffed practices automating intake and reception tasks

    Hospitals or clinics triaging incoming patient requests faster

Pricing info of Athel AI

Paid

Public pricing information collected from the official website.

athelai.com Pricing

Basic

$149 /physician/mo
  • Patient OS: Reception
  • Patient OS: Intake
  • Reception and intake for a practice getting started with Patient OS
  • 24/7 call and text answering
  • Instant triage and SMS follow-up
  • Adaptive pre-visit interviews
  • EMR-ready summaries in Accuro, OSCAR and TELUS
  • Urgency and risk flags on every report
Limits: Per physician pricing · Up to 350 calls a month · Up to 500 intakes a month · 30 days free for verified physicians

Pro

$399 /physician/mo
  • Patient OS: Reception
  • Patient OS: Intake
  • Everything in Basic
  • Hands-free booking
  • Books, moves and cancels visits
  • Secure calendar sync and booking portal
  • SMS confirmations and reminders
  • SSO and advanced security
Limits: Per physician pricing · Up to 600 calls and bookings a month · Up to 1,000 intakes a month · 30 days free for verified physicians

Premium

$699 /physician/mo
  • Patient OS: Reception
  • Patient OS: Intake
  • Everything in Pro
  • Multiple phone lines
  • Multi-seat staff access
  • Saves 20+ staff hours a week
Limits: Per physician pricing · Unlimited calls and bookings · Up to 2,500 intakes a month · 30 days free for verified physicians

Enterprise

Custom
  • Custom deployment for multi-site and hospital teams
  • White-labeled deployment
  • Dedicated implementation team
  • Uptime SLA and account manager
  • Epic, Cerner, Meditech, HL7/FHIR
  • Book an architecture review
Limits: Volume pricing across sites · Multi-site, volume-scaled capacity · Custom pricing · 30-day pilot on approval

Last checked Oct 30, 2026. Visit the official website for the latest terms.